Neala Clarke is a woman of her word, when she gives you it, expect her to deliver. Neala gave her niece Charli her word that she would get her a doll for Christmas. Never mind that there is only one week until Christmas and everywhere that stocked toys is practically sold out. Neala gave her word that she would get that doll for Charli, so she will move mountains to make it happen.
Darcy Hart is a people pleaser, when he is asked last minute for a doll by his adorable six year old nephew Dustin, he of course, says yes. However, Darcy faces a dilemma, the particular doll he needs is sold out everywhere. Darcy makes one last attempt to get the doll at a local toy store, and finds out they have only one left in stock, but he also finds out he is not the only person interested in claiming the doll.
Neala and Darcy go way back, playing in each other’s play pens kind of way back. They are not friends, more like mortal enemies, and both of them wanting a single doll was the start of a series of events that no one could have predicted, not even Father Christmas himself.